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Terms & Conditions
Terms & conditions
Payments
All our prices include VAT (unless otherwise stated).
We accept debit card, credit card, Google checkout and PayPal. Please see our customer care section for more information about payment methods.
It's easy to purchase, simply add items to your online shopping basket and follow the checkout process to complete your order.
Orders made by credit or debit card can only be delivered to the cardholders' invoice address.
Order confirmation
When confirmation of order is received, this indicates that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice.
We have included this term to protect us in case:
of a mistake being made in pricing,
we have inadvertently under-priced goods,
or we are no longer able to supply a particular product for some reason.
In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Delivery and handling
All UK delivery is free, apart from the following areas:
- Scottish highlands - £5.00
- Ireland and Northern Ireland - £5.00
- Channel Islands - £10.00
- Isle of Man/Isle of Wight and Shetland Islands - £16.00
Delivery costs outside UK
We are happy to ship worldwide. If your country is not catered for below then please email support@beauty-boxes.com for shipping costs to your preferred destination.
(All prices are subject to VAT at the current rate)
£8.00 - Austria, Belgium, France, Germany, Luxembourg, Netherlands
£12.00 - Czech Republic, Denmark, Italy, Poland, Spain
£17.00 - Estonia, Hungary, Portugal, Slovakia, Slovenia, Sweden
£20.00 - Bulgaria, Finland, Latvia, Lithuania, Romania
£39.00 - Cyprus, Greece, Malta
For UK orders received before 2pm we aim to dispatch the same day on a next business day delivery service. Otherwise, we aim to deliver within 2-3 working days.
For further information about free UK delivery and delivery costs outside the UK, please see the customer care section.
Back orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax charges
For orders made from the UK or the European Union, 17.5% VAT is added and included in the purchase price shown.
Credit card security
When the order is placed on our website, credit card numbers are encrypted using 128 bit SSL encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. As reassurance, you will see a padlock appear in the right hand corner of the site when entering your credit card details.
Guarantee
We guarantee your satisfaction. All of our products come with a 12 month manufacturer's warranty and a 30-day no quibble guarantee for exchanges or refunds (providing the goods are in original packaging). Your rights to return goods are protected under the EU Distance Selling Directive.
Free Gifts
When a free gift is advertised please note that these are often despatched from a different warehouse to the one that your main purchase leaves, therefore you may well receive your free gift on a different day to your Beauty Case or Trolley, and it could arrive by post, not via a courier.
Contact us
If you need to reach us, please contact us on the details shown below:
Beauty Boxes,
10 Decimus Park, Kingstanding Way
Tunbridge Wells, Kent, TN2 3GP
United Kingdom
Telephone: +44 (0) 1892 552 692
Sales: info@beauty-boxes.com
Support: support@beauty-boxes.com
Copyright
This entire web site is protected by copyright law and international copyright treaty. Copying or reproduction of any material from this site to any other location for further reproduction or redistribution is expressly prohibited. Legal action will be taken against any party found to be in breach of these provisions.